Welcome to www.nooknesthub.com, we specialize in providing high-quality stainless steel oil strainers and other kitchen supplies. In order to ensure that your shopping experience is pleasant and smooth, we have formulated the following shipping terms (hereinafter referred to as the “Terms”). Please read and understand the following shipping terms carefully before using this website to purchase goods.
Import and Export Standards Export Standards: We follow US export laws and regulations to ensure that all exported goods comply with relevant export control requirements. For goods exported to other countries, we may require you to provide necessary export licenses or other relevant documents. Import Standards: For imported goods purchased from this website, you need to ensure that you comply with the import laws and regulations of the destination country, including tariffs, taxes, import licenses and other requirements. We are not responsible for any costs or delays caused by your failure to comply with import laws and regulations.
Shipping Time Domestic Shipping: Generally, we will process the shipment within 2 business days after you place your order. Domestic shipping time is usually 5 business days, depending on your region and the delivery method selected. International Shipping: International shipping time may vary depending on the destination country, customs clearance process, and logistics company. Generally, international shipping time is 10 working days, but the specific time may vary due to the above factors.
Logistics and Transportation Companies We work with many well-known logistics and transportation companies, including but not limited to UPS, FedEx, USPS, and DHL. The specific logistics company selected will depend on the size of your order, the destination, and the situation of our partners. We will do our best to select reliable logistics companies and ensure that your products are properly stored during transportation. However, due to uncontrollable factors during transportation (such as weather, traffic conditions, etc.), we may not be able to make an absolute guarantee on the transportation time.
Tracking and Inquiry Once your product is shipped, we will provide you with logistics tracking information via email. You can use this information to check the status of your order on the official website of the logistics company. If you have any questions about the shipping process or need further assistance, please feel free to contact our customer service team. We will do our best to support you.
Shipping Costs and Responsibilities Domestic shipping costs will depend on the amount of your order and the delivery method you choose. The exact cost will be shown at checkout. International shipping costs will be based on the amount of your order, the country of destination, and the shipping method you choose. The exact cost will be shown at checkout and may include additional charges such as customs duties, taxes, etc. We are not responsible for any loss or damage that occurs during shipping unless such loss or damage is caused by our fault or negligence. When you receive the item, please make sure that the item is intact. If there is any problem, please contact our customer service team immediately.
Returns and Exchanges If you need to return or exchange the item due to shipping problems (such as damaged or lost items, etc.), please contact our customer service team within the specified time after receiving the item (specific details are subject to our return and exchange policy). We will do our best to help you. The shipping costs of returns or exchanges will be borne by the responsible party. If the return or exchange is caused by our fault or negligence, we will bear the shipping costs; if the return or exchange is caused by your personal reasons, the shipping costs will be borne by you.
Others We reserve the right to change the shipping terms at any time. Any changes will be announced on this website. If you do not agree to the revised terms, you should stop using this website immediately.
If you encounter any problems or need further assistance when purchasing products on this website, please feel free to contact our customer service team. We will serve you wholeheartedly.
